Profitable growth through operational quality
What we do?
As the company grows, operational efficiency and customer service quality suffer unless the company determines how to act, what, how, when, and with what resources. Similarly, the lack of resources, processes, quality management system and certificate can, in the worst case, prevent large commercial contracts from being signed. The supplier’s ISO9001 certificate is a must for many already certified companies to sign a contract with a supplier. Because it takes time to achieve certification, companies should prepare themselves for certification consistently through a quality plan, so that the process development of each component is aligned with the certification goal. We help and support companies in systematic operational development through our services below.
Process definition, documentation and implementation.
Management of ISO9001 quality management system (QMS) implementation projects until the reach of accredited certification.
We do internal audits for ISO9001 quality management system.
We acquire programmers and other ICT experts from abroad according to the competence profile defined by the customer. More details related to this service www.tt-search.com.
Below, our customers comment on our services.
“We are an international growth company and we have reached a level where the traditional, small company’s somewhat unofficial way of working, caused a lot of extra work in the form of add-on work, handling changes and correcting errors. In 2018, we decided to develop our operations and started process development with the help of the tth-consulting company. Now we have already enjoyed the fruits of work and the whole organization is motivated to improve quality. We recommend tth-consulting as a partner for the development of a process and quality management system. Their international sales and delivery experience helped us greatly in creating synergy and collaboration between sales and production.”Markus Mustelin
Below is a brief introduction of the founder.
During my career, I have opened a new customer service centers abroad, hired the staff and created service-related processes. I’ve also created processes in international ISO9000 certified and publicly listed company. I have been responsible for production, supply chain and ICT in Finnish publicly listed company.
Below is a summary of my profile:
- BSc, BBA and MBA
- Six Sigma Green Belt, ISO 9001: 2015, ITIL
- Over 15 years of international experience while living abroad
- Over 25 years of management experience
LET’S START OPERATIONAL DEVELOPMENT TOGETHER. CONTACT US!
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