Pro­fi­table growth through ope­ra­tio­nal qua­li­ty

What we do?

As the com­pa­ny grows, ope­ra­tio­nal efficiency and cus­to­mer ser­vice qua­li­ty suf­fer unless the com­pa­ny deter­mi­nes how to act, what, how, when, and with what resources. Simi­lar­ly, the lack of resources, proces­ses, qua­li­ty mana­ge­ment sys­tem and cer­ti­fica­te can, in the worst case, pre­vent lar­ge com­mercial cont­racts from being sig­ned. The supplier’s ISO9001 cer­ti­fica­te is a must for many alrea­dy cer­ti­fied com­pa­nies to sign a cont­ract with a supplier. Because it takes time to achie­ve cer­ti­fica­tion, com­pa­nies should pre­pa­re them­sel­ves for cer­ti­fica­tion con­sis­tent­ly through a qua­li­ty plan, so that the process deve­lop­ment of each com­po­nent is alig­ned with the cer­ti­fica­tion goal. We help and sup­port com­pa­nies in sys­te­ma­tic ope­ra­tio­nal deve­lop­ment through our ser­vices below.

Processes

Process defi­ni­tion, docu­men­ta­tion and imple­men­ta­tion.

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Project management

Mana­ge­ment of ISO9001 qua­li­ty mana­ge­ment sys­tem (QMS) imple­men­ta­tion pro­jects until the reach of acc­re­di­ted cer­ti­fica­tion.

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Audit services

We do inter­nal audits for ISO9001 qua­li­ty mana­ge­ment sys­tem.

Recruitment (TT-Search)

We acqui­re pro­gram­mers and other ICT experts from abroad accor­ding to the com­pe­tence pro­fi­le defi­ned by the cus­to­mer. More details rela­ted to this ser­vice www.tt-search.com.

Cus­to­mer sto­ries

Below, our cus­to­mers com­ment on our ser­vices.

“We are an inter­na­tio­nal growth com­pa­ny and we have reac­hed a level whe­re the tra­di­tio­nal, small company’s somew­hat unof­ficial way of wor­king, caused a lot of ext­ra work in the form of add-on work, hand­ling chan­ges and cor­rec­ting errors. In 2018, we deci­ded to deve­lop our ope­ra­tions and star­ted process deve­lop­ment with the help of the tth-con­sul­ting com­pa­ny. Now we have alrea­dy enjo­yed the fruits of work and the who­le orga­niza­tion is moti­va­ted to impro­ve qua­li­ty. We recom­mend tth-con­sul­ting as a part­ner for the deve­lop­ment of a process and qua­li­ty mana­ge­ment sys­tem. Their inter­na­tio­nal sales and deli­ve­ry expe­rience hel­ped us great­ly in crea­ting syner­gy and col­la­bo­ra­tion between sales and pro­duc­tion.”

Mar­kus Mus­te­lin

CEO, Ocean­volt Oy

Foun­der int­ro­duc­tion

Below is a brief int­ro­duc­tion of the foun­der.

During my career, I have ope­ned a new cus­to­mer ser­vice cen­ters abroad, hired the staff and crea­ted ser­vice-rela­ted proces­ses. I’ve also crea­ted proces­ses in inter­na­tio­nal ISO9000 cer­ti­fied and publicly lis­ted com­pa­ny. I have been res­pon­sible for pro­duc­tion, supply chain and ICT in Fin­nish publicly lis­ted com­pa­ny.

Below is a sum­ma­ry of my pro­fi­le:

  • BSc, BBA and MBA
  • Six Sig­ma Green Belt, ISO 9001: 2015, ITIL
  • Over 15 years of inter­na­tio­nal expe­rience whi­le living abroad
  • Over 25 years of mana­ge­ment expe­rience
Timo Holo­pai­nen

LET’S START OPE­RA­TIO­NAL DEVE­LOP­MENT TOGET­HER. CON­TACT US!

Fill out the con­tact form below and we will con­tact you soo­nest.